Term and Conditions

1.1 License to Use

We grant you a limited, non-exclusive license to access and use our website for personal shopping purposes only.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

1.3 User Responsibilities

You agree to:

• Provide accurate account and order information
• Not use our website for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper working of our website

2.1 Product Description

We specialize in replacement parts for outdoor living products including:

• Gazebo parts (patio, pop-up, and self-assembly)
• Hammock and swing seat components
• Parasol and umbrella parts
• Various outdoor hardware and accessories

We make every effort to display product colors and specifications accurately, but actual colors may vary slightly due to monitor differences.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue products without notice.

2.3 Intended Use

Our products are designed as replacement parts for outdoor structures. Customers are responsible for ensuring compatibility with their existing equipment.

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Errors in product or pricing information
• Suspected fraudulent activity

3.2 Pricing

All prices are in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. You represent that you have the legal right to use your chosen payment method.

3.4 Sales Tax

Where applicable, sales tax will be added to your order total.

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)

4.3 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary due to customs processing.

4.4 Delivery Issues

You must inspect products upon delivery and report any damage within 48 hours. For lost shipments, please contact us after the estimated delivery window has passed.

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with all tags. Original proof of purchase is required.

5.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns of:

• Opened packages of small hardware (nuts, bolts, washers)
• Custom-cut or modified parts
• Items showing installation attempts or use

5.3 Return Process

1. Email [email protected] with your return request
2. Receive Return Merchandise Authorization (RMA)
3. Ship items to: Gazebo Parts Shop Returns, 102 Hayes Dr, Pooler, GA 31322 USA

Use a trackable shipping method as we cannot be responsible for lost returns.

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable except for our errors.

6.1 Product Warranties

We warrant that our products will be free from material defects at the time of delivery. This warranty does not cover damage from misuse, improper installation, or normal wear and tear.

6.2 Limitation of Liability

To the fullest extent permitted by law, our liability for any claim related to your use of our products or website is limited to the purchase price of the products in question. We are not liable for any consequential, incidental, or special damages.

6.3 Indemnification

You agree to indemnify us against any claims arising from your misuse of our products or violation of these terms.

Your privacy is important to us. Please review our separate Privacy Policy for information about how we collect, use, and protect your personal data.

8.1 Changes to Terms

We may update these terms periodically. Continued use of our website after changes constitutes acceptance of the new terms.

8.2 Governing Law

These terms are governed by the laws of the State of Georgia, USA. Any disputes shall be resolved in the courts of Chatham County, Georgia.

8.3 Severability

If any provision of these terms is found to be invalid, the remaining provisions will remain in full effect.

8.4 Contact Information

For questions about these terms, please contact us at:

Gazebo Parts Shop
102 Hayes Dr
Pooler, GA 31322 USA
Email: [email protected]